Academic Research Advisor

Prolific

Prolific is not just another player in the research space—we are the architects of the human data infrastructure that's reshaping the landscape of academic findings and AI development. In a world where online research and AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates us.

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback.

The role

As an Academic Research Advisor, you will be the first point of contact for Prolific’s academic researchers when they need support. This includes advising on participant recruitment and study design, troubleshooting and resolving errors, and striving for the best data quality for our researchers. You’ll bring both knowledge and passion for research, and we’ll give you the training and tools so that you can support our academics throughout their research journey.

As you grow into the role, you'll have the opportunity to broaden your scope of work. This could include being a named contact for a group of renowned academic institutions and representing the voice of our customers in company discussions.

What you’ll be doing

• Supporting our academics with running their research on Prolific, including advising them on study design, participant recruitment, and best practices for data quality.
• Appreciating that every project and researcher is unique and so treating every interaction with the same respect and care, whether it’s a small dissertation study or a large-scale project.
• Providing a great user experience so that our researchers come back to Prolific through every stage of their academic career.
• Guiding institutions through the procurement process and onboarding with Prolific.
• Advocating for our users by using insights gained through researcher interactions to contribute towards platform improvements.
• Helping optimize our internal processes, through, e.g., suggesting changes to policies or systems to ensure we continuously improve the support we provide.

What you’ll bring to the role

• Strong understanding of the academic research space.
• Experience running or supporting research projects.
• Deep care about the research process and motivation to help power world-changing research.
• An interest in behavioral science, scientific research, human data collection, and AI technology.
• You’re an empathetic and clear communicator who is fulfilled by helping others.
• You thrive on getting stuck into tricky problems and working on them until you have a resolution.
• You enjoy brainstorming and looking for ways to improve and optimize processes.
• Confidence in working autonomously and independently within a team environment.
• You’re organized and able to effectively balance a range of ongoing tasks.
• You have flawless written English and can explain complex problems in a simple way.

Why Prolific is a great place to work

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.

Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.

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By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.